In our previous text about the practical guide to understanding a failure in 5 steps, we mentioned the possibility of using a probe loan service: “At PRS Healthcare, we send you an equivalent probe to avoid any service interruption.” Today, we delve deeper into this essential topic for both biomedical logistics and quality of care. Furthermore, this theme should certainly interest biomedical engineers as much as practitioners!
Why offer ultrasound probe loans?
Ultrasound probe failures, even though they are often preventable, remain a field reality. Moreover, when they occur, they can have an immediate impact:
- Examinations canceled or postponed
- Tension on medical schedules
- Delays in diagnoses
- And sometimes even loss of patient confidence
In this context, ultrasound probe loans allow ensuring continuity of care without waiting for the end of the repair cycle or a new purchase.
Probe loan: a lever to limit interruptions
The unavailability of imaging equipment, even for 48 hours, can disorganize an entire department. Ultrasound probe loans, made available as soon as the defective probe is taken into care, avoid this situation. Additionally, they allow:
- Continuing scheduled examinations
- Avoiding reprogramming
- Reducing pressure on teams
- Preserving patient experience
At PRS Healthcare, we consider this service not as an “extra,” but as a central element of our services.
How does probe loan work?
Here is how we proceed when you request our ultrasound probe loan service:
- Failure report via our dedicated form or by phone
- Rapid remote diagnosis with your observations
- Shipment within 24 hours of an equivalent loan probe
- Recovery of the defective probe via secure transport
- Workshop repair with traceability and complete report
- Return of your repaired probe and retrieval of the loan probe
Everything is designed to minimize handling on the facility side and reduce downtime to a minimum.
Multi-brand probes available in stock
We have a substantial fleet of more than 2,000 ultrasound probes in stock (400 models from 15 different brands) tested according to our ISO 13485 certified quality process.
Our stocks cover the main references used in:
- Radiology
- Cardiology
- Gynecology / obstetrics
- Emergency medicine
- Anesthesia / resuscitation
- MSK
Depending on your needs, we strive to provide you with a probe of the same model or equivalent and compatible with your ultrasound system model, to ensure service fluidity.
A service appreciated by biomedical engineers
Biomedical engineers are on the front line when it comes to managing immobilizations. Consequently, probe loan offers them:
- An immediate solution without temporary purchase procedure
- A concrete argument towards care teams
- Service continuity in respect of CSR commitments
- Complete traceability for intervention reports
By integrating ultrasound probe loans into their maintenance strategy, they provide their facility and the facility’s practitioners with a rapid and valuable solution.
Benefits for practitioners and patients
On the medical side, the benefit is simple: being able to continue examining patients without delay!
Practitioners are not constrained to cancel appointments, modify their protocols, or “make do with” unreliable equipment. Therefore, this maintains diagnostic quality, user comfort, and confidence in working tools.
For patients, this means:
- Fewer postponements
- Better care organization
- And a professional image of the center that welcomes them
Continuity of care and facility image
Beyond the technical aspect, offering an ultrasound probe loan service also enhances the facility’s image. Furthermore, it demonstrates:
- A reactive organization
- Attention to patient experience
- A modern equipment policy
- And a commitment to service quality
For management, it is an internal attractiveness lever, particularly relevant in a context of healthcare professional retention.
A simple service, direct impact
In summary, integrating ultrasound probe loans into your maintenance strategy means:
- Reducing failure impact
- Maintaining care continuity
- Relieving technical and medical teams
- And guaranteeing the service quality expected by patients
Have you already implemented a loan solution for your critical equipment?
Contact PRS Healthcare
At PRS Healthcare, we are committed to providing healthcare professionals with reliable solutions to ensure continuity of care. Additionally, our probe loan service is designed to meet the specific needs of each facility while maintaining the highest quality standards.
Contact our team to learn more about our loan probe services and discover how we can support your facility’s operational efficiency.
